Product Refund Policy
If the item/s that you purchased is damaged in transit, or faulty, we will refund the purchase price or exchange the said product/s subject to the following conditions:
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The item seal has not been broken and the product opened and used
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If the item has been damaged in transit and a photograph of damage is sent to sales: tania@evolutionwellness.com.au
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You can provide a copy of receipt
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Item/s must be reported and returned within 21 days of purchase
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A change of mind about any items purchased once received at the allocated address will not qualify, or be accepted, for a refund.
If you have requested a refund, the purchase price (excluding delivery charges) will be refunded to you using original payment method once we have received the returned item/s back and it is confirmed that it meets 1-4 above.
You are responsible for any costs associated with returning the item/s to us unless the goods have been damaged in transit.
Shipping costs will only be refunded on faulty or damaged items if you choose not to take a replacement. Shipping will not be refunded if there are other items listed on the invoice when a damaged item/s is returned.
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